Making Health Care Safer: A Critical Analysis of Patient Safety Practices. Shojania KG, Duncan BW, McDonald KM, Wachter RM. . Making Health Care Safer: A Critical Analysis of Patient Safety Practices. 2001. 2001 https://researcherprofiles.org/profile/1332894 Shojania KG, Duncan BW, McDonald KM, Wachter RM.